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How can we help?

We're a small team and we genuinely care. Send us a message and we'll get back to you within one business day.

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Contact Support

For account issues, bug reports, or any other questions.

Frequently Asked Questions

How do I list a book for sale?

Open the app, tap "Sell" on the Buy & Sell tab, then scan the book's barcode or enter the ISBN manually. Set your price and condition, and your listing goes live immediately.

How does payment work?

Payment is handled directly between buyer and seller at the point of exchange — cash, Venmo, or whatever you both agree on. BookNok does not process payments.

What if a buyer or seller is a no-show?

Use the in-app chat to coordinate meetups. If you have a problem with another user, contact us and we'll investigate.

How far away are other users?

BookNok shows listings from neighbors within 2 miles by default. You can adjust this range in the app settings.

Is my personal information shared with others?

Your first name and general area are visible to others. Your exact address, phone number, and email are never shared. See our Privacy Policy for details.

How do I delete my account?

Go to Account → Settings → Delete Account in the app, or email us and we'll handle it within 48 hours.